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From the first phone call I was dealt with in an extremely friendly yet professional manner. Right through from first impression at reception to the care from Derek it was evident the practice ran as a team. I feel my daughter was put first and the staff were always extremely accommodating with trying to make appointments suit and not them. Any quires I had were answered immediately and nothing seemed too much trouble. Particularly what stood out after the initial consultation was that there was absolutely no pressure to go ahead with treatment, what a change to a pressurized ‘sales’ environment. Well done!
Despite teaching basic medical sciences to undergraduate dental students I have a rather illogical fear of dentists. Once I finally acknowledged that I really did need to get my tooth filled after ten years of avoidance I was quickly able to identify a dental practise that had a reputation for quality. Identifying Dr Bingham’s practice was not difficult as soon as I asked my work colleagues for their recommendations; the phone number for Moira's Cosmetic dental practice was immediately placed in my hands! I can categorically state that Dr Bingham and his team are unsurpassed. I am involved in dental teaching and thus am aware of guidelines from the General Dental Council, in my opinion; Dr Bingham’s business is a perfect exemplar of the high standards of health care, professionalism and dedication to patient care that all health care workers should aspire to. The reception area is warm and friendly with professional and competent staff. I was immediately reassured by the wondering practise manager Naomi and I cannot speak more highly of Dr Bingham. I thoroughly recommend him and his staff, the service places a huge emphasis on patient care and I was fully informed in a clear and non technical way of what procedures needed to be carried out, and also attention was paid to my aftercare, including a personal phone call from Dr Bingham on a Sunday night which I felt was extremely thoughtful. I have attended the practice twice and already I know that I will be a life-long patient.
The practice is always clean and tidy. The waiting room is decorated lovely with lovely magazines. All the practice staff are exceptionally friendly. They definitely have their patients in mind at all times. Their mannerism not only in the practice but also on the phone is second to none. The professionalism of all the team is evident in the way they present themselves to the patients. All the staff seem to get on so well together and nothing is too much bother. Derek is always very professional; he explains everything before completing any work so I understand what is going on. I would thoroughly recommend him to any of my friends and family.
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